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  • How do I know which facial I need?
    Fortunately, in store we have a skin analysis machine that will give us a reading of the outer and inner layers of your skin. Our machine will tell us your hydration levels, UV exposure, sebum production, pigmentation and wrinkles. It will let us know your skin type and problem areas so we know exactly what to recommend for you.
  • What are dermal fillers?
    Dermal fillers is a hyaluronic acid substance used for the purpose of cosmetic improvement. The substance is made of compounds that mimic the same compound in our body. Dermal fillers are used to enhance and augment the lips, improve the shape of the nose, augment the chin or cheeks, etc.
  • How long do fillers last?
    We offer 2 filler options in our clinic; EPTQ which lasts between 4 to 6 months and Belatero which lasts 6 to 9 months.
  • What is anti-wrinkle treatment?
    Anti-wrinkle is another name used for Botox. It is a toxin used to relax the muscle in your face so those muscles are unable to flex and create wrinkles in those areas. The dose used in cosmetic procedures is minute and has no effect on the rest of the body.
  • How long does it last?
    It lasts between 4 to 6 months for the muscles to return their strength.
  • What happens when my anti-wrinkle treatment wears off?
    Your expression lines gradually return. To maintain the look you will need to repeat the procedure 2 to 3 times a year.
  • What are skin boosters?
    A skin booster is an injectable treatment that restores the hydro-balance in the skin by evenly distributing the injected hyaluronic acid to the face giving your face an airbrushed look.
  • What are the benefits of skin booster?
    Skin boosters are used to deeply hydrate and moisturise your skin. They promote skin cell renewal, minimising pores and reduce skin imperfections such as acne and blemishes. Additionally, skin boosters increase collagen production and improve elasticity and firmness of the skin, reducing lines and dark eye circles. They plumpen your skin's appearance and give you a more youthful glow.
  • How many sessions of skin booster will I need and how long does it last?
    2 sessions, 4 weeks apart. You can then have a maintenance session every 6 months.
  • How old do I have to be to enrol onto a beauty therapy course?
    For our level 2 courses you can enrol at the age of 14+. For our Level 3 courses you have to be the age of 16+.
  • Do you have an aesthetics pathway option?
    No, but you can enrol onto the Level 4 A&P course as a prerequisite. Following that, you can take the Level 5 & 7 Aesthetics Practice courses which include basic and advanced Dermal Fillers & Anti-wrinkle.
  • Are your courses regulated?
    Yes, all of our courses from level 2 to 7 are all Ofqual regulated by City & Guilds and Qualifi. We also provide CPD training which is accredited by The CPD.
  • Do you offer instalment plans?
    Yes, we offer instalment plans for all courses with a duration of 16 weeks or more.
  • Will I be able to be self-employed if I complete my CPD training?
    As long as you have a Level 3 Certificate in Beauty Therapy or higher you will be able to use your CPD certificate to work in a salon or from your own establishment.
  • Do I have to complete a Level 7 Certificate in Aesthetic Practice if I want to deliver injectables?
    To date there have been no law changes stating that you have to complete the Level 7 in Aesthetic Practice. Since June 2021 recommendations have been made for current practitioners to upskill by completing Ofqual regulated training. Additionally if you are a current practitioner it is recommended that you have a skill assessment carried out.
  • What is a booking fee?
    A booking fee is the amount your pay for making the booking. This amount is deducted from the treatment price, however it is non-refundable
  • What is the cancellation policy for treatments at The Vale Aesthetics?
    You have 48 hours before your appointment to change or update your appointment. Should you need to cancel or reschedule your appointment after the notice period you will be subject to the cancellation policy.
  • What is the cancellation policy for courses at The Vale Aesthetics?
    If a student needs to cancel or reschedule a course at The Vale Aesthetics, they must do so at least 30 days before the start of the course. Any cancellations or rescheduling requests made within 30 days of the start of the course will not be eligible for a refund of the registration fee.
  • What if I do not want to start the course I paid for?
    Should you wish to change your course or cancel your registration and you do not wish to carry on with the course or any other course you must share this in writing at least 14 days before the start of the course. The registration fee is non-refundable and the amount refunded is subject to out enrolment terms and conditions.

If you query hasn't been answered, do not hesitate to contact us via chat or email and we will help you as soon as possible!

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